Jacqueline Van Dao:
Data Privacy Day is celebrated internationally in January to help bring awareness and promote the importance of respecting privacy, safeguarding data, and enabling trust. In today’s digital society, it is critical for users to be educated on these factors.
At Leidos Digital Solutions Inc. (LDSI), our staff recognizes the responsibility that our customers bear to protect the data they handle, which is why data protection is a top priority that guides our product development. Our flagship CRM, Intranet Quorum (IQ), is designed to be well-equipped with the necessary feature sets that our users can leverage to optimize privacy protections and compliance.
Here are examples of these features:
User Security & Permissions
To support various staff positions within an office, IQ Administrators can create customized user profiles. Each profile is mapped to security features associated with our IQ modules: Contacts, Messages, Outreach, Services, Events, Admin, Boards and Library. Furthermore, each module has additional security options that will determine a user’s access to these options when logging into their IQ account.
Record Security
IQ provides several levels of record security, such as editing and viewing permissions, that can be applied to any contact, service, or message record. Record Security can be used for a single user, group of users or users within one or multiple departments.
Service Template Permissions
Within a service record template, IQ users can control and limit what pertinent information is visible to others can determine additional exceptions. Security settings that can be tailored to individual service templates include who can edit, delete notes, reopen a service, etc.
Auditing within IQ
All IQ records have a log tab that tracks who changed, what changed, and when a change is made in order promote record accountability. These activities are captured immediately after a record is created in IQ.
Single Sign-On
Single sign-on (SSO) is an authentication method that enables users to securely authenticate with multiple applications and websites by using just one set of credentials. Users can login to IQ using single sign-on after authenticating into their windows computer using the windows username and password.
Multi Factor Authentication
A common example of multi-factor authentication is using a password together with a code sent to your smartphone to authenticate yourself. IQ can be configured with Google Authenticator to help further identify users before they login to the database.
To learn more about IQ’s security features and/or request a demo, contact our team. We’re ready to help!
