IQ: Trusted, Integrated, New and Improved

Howard Langston: IQ serves elected officials from City Hall to the Halls of Congress and beyond. Sixty percent of the Members of Congress have selected IQ for their most important […]

Nov 7, 2022 | Blog Posts

IQ serves elected officials from City Hall to the Halls of Congress and beyond. Sixty percent of the Members of Congress have selected IQ for their most important mission – serving their constituents. That’s more than all other CRM providers combined. And 12 of the 14 Members sworn in by special election in the 117th Congress chose IQ knowing they had to hit the ground running to fill out their predecessor’s term. That’s a record  of which we are very proud!

Congressional veterans know that IQ is the most comprehensive and proven constituent service solution on Capitol Hill. We don’t rest on our laurels. We continuously strive to extend and improve IQ. This year, we’ve already added new and improved integrations, we’ve improved speed and performance, and we’ve strengthened and extended integrations with the leading providers of SMS messaging, Telephone Town Halls, Constituent Data, and Constituent Tour management:

  • Backed by the Nation’s leading SMS provider, Twilio, elected officials can now send and receive SMS messages using IQ and capture a complete history of each interaction to the constituent’s record.
  • Our Access Live integration with Broadnet – the leader in Congressional Telephone/Virtual Town Hall Services – delivers efficient dial out lists and returns call results directly to IQ with minimum user interaction. Audience selection, participation, and survey responses are captured to further enhance your understanding and engagement with the people you serve.
  • We offer enhanced constituent data that can easily be updated quarterly so that your office is always up to date with new movers and voters coming of age. This is especially important as demographics and congressional districts change across the country. We are especially proud to deliver data provided by L2 Political – the nation’s top provider of Constituent data to Congressional Offices.
  • We also offer a fully integrated Tour Management solution – Tourtrackr – to ensure that your constituents have great experiences when they come to the Nation’s Capitol.

The goal with each of these integrations ensures your office keeps a full record of your constituent engagement and service when they call for help or to support legislation.

This year we began introducing our fifth major release of IQ with dramatic increases in system performance.  The early adopters have all noted the improvements in speed and efficiency. We have been delighted with the user response to our IQ5 release and we are eager to continue introducing more customers to these changes every week. With IQ5 comes a more intuitive interface – making it even easier for both new users and old to perform their daily tasks. Easy to learn, easy to use, and easy to demonstrate your strong job performance.

We have long understood that constituent outreach is only good if your message reaches your constituents and IQ is proud to offer the best deliverability of your newsletters, email, SMS and other outreach in the Congressional market today. We work hand in hand with customer organizations to ensure that your messages are delivered and recorded to benefit your valued constituents. We continue to build on that record with new features and a new IQ5 interface to be released in early in 2023.

With IQ5, the best just keeps getting better. More connected, more integrated, easier interface, and better performing all resulting in better served and more engaged constituents. Contact our team to learn more!

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