Constituent Data File 

Texting Enabled

• SMS outreach activated in UQ. Seamlessly send and receive messages to your constituents from a 10DSLC/local area code phone number directly in IQ 
• First 5,000 text messages included to help jump start your texting campaign 

Virtual Town Hall*

• Hold a telephone town hall with up to 30,000 of your constituents
• Engage with constituents live via mobile device or landline
• Audio and video streaming of the event on your official website
• Automated pre-call announcement to promote your event and increase participation 

*For new Broadnet customers only 

TourTrackr

• Receive a trial of the integrated tour management solution in IQ through April 2023
• Input, track and send automated itinerarires for each tour request your office receives, all within IQ

• Dedicated IQ Consultants. Please contact your office IQ Consultant(s) for on-going office support. 
• Help Desk Staff.  Please contact our Help Desk staff for technical support issues on IQ.
• Email: support@IQservicedesk.com
• Phone: 703-206-0188
• Chat Feature: Click chat icon (i.e. the icon is highlighted in yellow on the image below).  On your screen, the Chat icon is located on the top right corner of your screen.

• Training Team.  Please access the IQ Training Calendar to register for classes.

We offer a number of virtual training sessions each month on a variety of topics for users of all skill levels.  Check our Congressional training calendar to find a session and register.

We will! Fun fact, the Member-elect offices are being set up throughout December. They should be ready when you get your keys! Please make sure to submit your Client Work Order (CWO) contract to confirm your vendor selections by 12/4 to ensure we will be assigned to stand-up your office.

We can help! Please contact LeidosHouseIT@mail.house.gov

• Be sure to include: Members-Elect Name and State & District
• Please note, the staffer must get permission from the Member they are transferring his/her mailbox from. Once you e-mail us, we will provide the ACCOUNT MIGRATION CONSENT FORM to fill out.

You will enter the name of the SA assigned to your office.

Printers, copiers, and televisions will be delivered to the office during Freshman Setup. Any equipment that was inherited from the previous Member and is being retained by your office will be delivered by the CAO after the consultation.

Yes! Please contact House.Sales@Leidos.com 

Your assigned Systems Administrator (SA).

You can purchase directly from a wireless provider or go through the House. If you go through the House, then contact your Leidos SA who will assist you in filling out a Smartphone Device Order Form and submitting it to House via MyServiceRequest

If you go through the House you’ll have your choice of two wireless providers: AT&T and Verizon. You can choose from an assortment of iPhone models and Samsung Galaxy devices.

Yes. Only on Verizon.

• We have been providing Constituent Management Service (CMS) and Information Technology (IT) services on Capitol Hill for over 30 years.
• Our flagship product is a CMS software called, Intranet Quorum (IQ).  IQ is the most popular and most widely-used CMS software on Capitol Hill.
  • Used by 65% of the U.S. Congress, 50% of U.S. Governors, and over 100+ offices for Federal, State, Local government offices.
• Our services also include:
  • Website Services
  • Telephone/Virtual Town Halls
  • Voter Data Procurement
  • SMS Text Blasts
  • Professional Print Services (e.g., postcards, brochures, etc.)
  • Digital Advertising
  • IT Services and Hardware Procurement.

• IQ is designed as a comprehensive constituent engagement tool. Its customizable platform accommodates the various needs of House office staff so they can conduct activities based on their role while enabling collaboration and data sharing among office team staff.
  • Legislative Team: Organize messages to effectively respond to correspondences and to track legislative bills, all which leverage a best-in-class Machine Learning/Artificial Intelligence (AI).  
  • Caseworkers: Streamline and process casework with our fully customizable constituent service tool.
  • Communications Team: Conduct proactive outreach and manage social media presence.
  • Scheduler:  Track member events, appearances, staff coverage, and district office activities via integrated calendar.
  • Member or Chief of staff: Perform detailed reporting and office analytics.

 

District Offices can use IQ to process their casework, accommodate service requests, process academy nominations, internship applications, etc. 
Caseworkers will also be able to collect Privacy Release forms Digitally via IQ. For more information click here.

You’ll need to have IQ installed in your computer and an active IQ account.  Contact the IQ Help Desk to set up your IQ account or via phone: 703.206.0188

Google Chrome is the recommended browser to fully experience the use of IQ but it is supported on all major browsers.

Typically the IQ database comes preloaded with names and addresses of your constituents.  Please contact your IQ Consultant to determine if this applies to your office.

Yes.  Additional options include Voting History, Demographical Data and Email Addresses.  Contact the LDSI Sales Team for additional information.

• Contact me
• Newsletter Subscribe and Unsubscribe
• Meeting and speaking requests
• Flag and Tour requests
• Commendations and Greetings
• Website Problem 

Web form information that is completed from the Member’s website is populated into IQ.  Contact the IQ Help Desk for more information.

• Web form submissions from the Member’s website.
• Message records that are manually created by office staff.
• Communicating with Congress (CWC) allows Advocacy groups to send mass communications to member offices. 
• Digital Mail Program.  These are postal mail that are scanned into IQ.
• Telephone Calls your office logs
• Social Media Messages
• SMS Messages
• Replies to the Representative’s enewsletter

In IQ, navigate to the Library App. In the Views column, choose “All Form Letters”.

• Inactive: If you inherited data, the status of those form letters will be marked as “Inactive”.
• Draft/Active: If your office has created new form letters, those will be marked as “Draft” or “Active”.